
AdvancedMD Featured Supplier

An interview with: Erica Kraft, Director – Billing Services
Who is AdvancedMD?
AdvancedMD supports independent physicians and staff with a comprehensive suite of cloud medical office software including practice management, electronic health records, telemedicine, patient portal, credit card payment processing, patient relationship management, and business analytics reporting. The company offers flexible managed billing options for physicians looking to outsource their billing to AdvancedMD or 825 third-party billing companies that leverage AdvancedMD for their billing operations and clients.
Clients enjoy the latest tools and technologies to unify practice and patient workflow for a revolutionary new practice experience. Software updates and enhancements are automatic and free so clients can enjoy the latest coding and regulatory updates. Practices are able to manage higher patient volumes with improved productivity and financial outcomes. Patients are able to electronically connect and engage with their providers and healthcare experience.
AdvancedMD serves an expansive national footprint of 60,000 practitioners across 10,000 practices and 825 medical billing companies. 8.8M insurance claims are processed every month on the AdvancedMD billing platform.
What is your vision?
AdvancedMD has the mission to empower healthcare professionals to realize their full potential.
How long have you been in business?
AdvancedMD started in 1999 and is a pioneer of cloud practice management and medical billing software.
What industries do you serve?
AdvancedMD serves ambulatory healthcare practices for nearly all medical specialties as well as mental health, physical therapy, and medical spas. The company supports independent medical billing service companies with software, service, and growth support.
What are your most popular products, services, or solutions?
AdvancedMD is known for an all-in-one software suite that includes unified business and clinical products. Features include scheduling, billing, credit card processing, EHR, telehealth, patient portal, clinical quality reporting, e-prescribing and EPCS, patient engagement, and mobile solutions.
What differentiates you from your competitors?
The company’s practice management system is best in class and helps physician practices and billing service companies collect more revenue faster. Proprietary claim scrubbing technology alerts billing staff of potential claims issues prior to submission for a nearly 100% first-pass clean claims acceptance rate. The company offers a credit card payment platform that is unified throughout AdvancedMD and leverages automated alerts and reminders to collect more revenue from patients. A client portal connects practices to share feedback and best practices. Feedback gathered from the Hub portal is one way the company reacts to market demands and steers its product development.
Do you have a price range for services?
Price range is $299-999/provider based on specialty and provider count. Multi-provider group practices are eligible for discounts.
What are some frequently asked questions?
- How can you help us grow?
- What services do you offer?
- How quickly can we implement it?
- Do you have an open API?
What are your customers saying?
Before AdvancedMD, we faced a lot of issues on the clinical and operations sides, and we had to do a lot of workarounds. Then, when we found AdvancedMD it was exciting—first, that it was in the cloud. Second, it was customizable.
It’s remarkable. It’s fascinating what AdvancedMD has done. It allows me to do guided workflow. Somebody needs an appointment. They’ve made the appointment. They come in. When it’s done, create the charge slip. Then it drops to billing and billing is done. It’s a flow all the way through in the same system.
You’ve got so much already built into AdvancedMD. It’s all data-driven, evidence-based, and we like to say do it better, faster, cheaper. These are the triple constraints of life. For anything you do. And AdvancedMD is helping us do that within our platform.
Dr. Paramjit “Romi” Chopra, M.D. & CEO, MIMIT Healthcare | Listen to Romi Chopra tell his story
For us, moving everything to AdvancedMD was a game changer. We have four therapists and one amazing scheduler that runs everything, because it’s all beautifully centralized through AdvancedMD. And all of our therapists work remotely.”
AdvancedMD is that centerpoint that allows us to run it properly like a business with really good data, the scheduling, EHR and reputation management. It’s really awesome.
The amount of things I can get from one company. The fact that I can get my scheduling, EHR, all of my reviews, reputation management. That has increased my productivity by 40%.
Everything is so centralized and easy to use. Basically our growth has increased by 20% and I cut overhead by half when it comes to admin. We’re servicing more and it’s costing the business less.
Dana Sterling, Owner/Founder, Sterling Structural Therapy | Listen to Dana Sterling tell her story
We’ve been an AdvancedMD house since we started in 2008. We could not have had the success that we’ve enjoyed without our close relationship with AdvancedMD. And, quite frankly, without all the systems features and enhancements that have come along, along the way.
Monty Miller, President/Owner, Momentum Billing | Listen to Monty Miller tell his story
With the Claims Center, the way we can do charge review in AdvancedMD is hands down the very best feature I’ve seen when comparing any other practice management system, side-by-side.
Michelle Hatten, Director of Operations, Momentum Billing | Listen to Michelle Hatten tell her story
AdvancedMD is our 3rd EMR, and honestly, it’s my favorite EMR. It’s very simple and easy to understand, and that’s what I really appreciate about AdvancedMD.
Brett Althafer, Compliance Officer, SAAFE Behavioral Services | Listen to Brett Althafer tell his story
It’s definitely increased our ability to have less denials. It might be 45 days before I knew something was denied (with previous billing software). Whereas, now with AdvancedMD, if we bill something today at 4 p.m. I know at 4:30 p.m. there’s a problem.
Allen Knox, CFO & Operations Director, SAAFE Behavioral Services | Listen to Allen Knox tell his story.
Profits have increased because I can see which insurance agency has not paid out on which patient. It definitely levels the playing field.
I recently got a thank you note that read “Marina, you are the one person that went above and beyond the call of duty.” And I would attribute AdvancedMD for that, because it frees up my time to be there for people, to hear them, and to help them.
Marina Montez, LPC-S, Bluebonnet Counseling Services of South Texas | Listen to Marnina Montez tell her story.
I like the fact that it’s an integrated system, offering both practice management and the EHR working together seamlessly. It also offers other modules, like the patient portal for communications. And I don’t have to worry about back up, data security, and it means I can access from almost anywhere.
Thomas Miller, MD | Listen to Thomas Miller tell his story.