In the age of digital services and transactions, one of the constants that can make the difference between a sale and a missed opportunity is customer service. However, managing these important relationships can be difficult without the right tools. Customers demand quick replies, customized solutions, and a competent support team to help them. That’s where […]
NetSuite CRM: Manage Customer Interactions with Ease Read More »
Implementing a remote work policy is becoming a more and more popular trend for businesses of all types across the world. In fact, a recent study showed that about 70% of professionals globally are allowed to work remotely at least once a week. In America, almost 50% of workers say they spend at least some
8 Tips for Keeping Remote Employees Productive Read More »
Imagine your boss has asked you to be the person responsible for finding a water delivery service for your office. It sounds simple at first – just a Google search, a couple of phone calls, schedule and pay for it – right? You go to Google and type in “water delivery service.” You realize there
The Paradox of Choice: Why Fewer Options is Better! Read More »
So, you just submitted a quote form online for the product or service you need for your business. Now what? You might be dreading a handful of phone calls from phone numbers you don’t recognize, and having to speak with salespeople. Or maybe you expect to soon get some emails from different suppliers, giving you
How to Have an Efficient Call with Suppliers Read More »